How TSA adapted services during the coronavirus General disability information is not as useful as specific condition-oriented information, which is difficult to find because users need to scroll down to see the link: ( ) REAL ID information should be less narrative and instead present the steps users need to take to become REAL ID compliant ( ) For example, the answer to “What happens if my ID doesn't have a star?” is “You must present an acceptable ID…” This doesn’t really tell a user what to do next if they don’t have a compliant ID, which is the information they really need.
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